Terms of Service

These Terms of Service (the “Terms”) apply to the use of the website glaubic.com and to the purchase of the services offered on it. By registering for training or purchasing services, you confirm that you have read and agree to these Terms.

1. Service Provider and Definitions

The services are provided and the website is operated by:

MB “Glaubic” (a Lithuanian small partnership, mažoji bendrija)
Legal entity code: 306622581
Address: Raitininkų g. 4-74, Vilnius, Lithuania
Email: [email protected]
Phone: +370 624 69115

Data about the partnership is collected and stored in the Register of Legal Entities of the Republic of Lithuania. MB “Glaubic” is not registered for VAT.

In these Terms, “we” means MB “Glaubic”, “you” or “the buyer” means the person who purchases services on the website, and “participant” means the person who attends the training: the buyer, a person named by the buyer or the recipient of a gift coupon. The right to cancel a registration and to receive a refund belongs to the buyer.

2. Services

The website offers hands-on artificial intelligence (AI) and automation training, delivered in person at the stated locations (Vilnius, Kaunas, Klaipėda and others) according to the published schedule. We also offer training bundles, gift coupons and custom training for companies (based on a separate quote). Public sessions are taught in Lithuanian; training for companies can also be delivered in English by agreement.

3. Registration and Conclusion of the Contract

• On the website you select the training and, if it has published dates, a training date, and then pay via Stripe. When buying a bundle or a gift coupon, or training that currently has no available dates, a date does not have to be selected.
• The contract is concluded when Stripe confirms the payment. We will send you a confirmation or the gift coupon by email.
• We agree the dates of both bundle sessions, or the date and city of training bought without a date, with you by email within 24 hours of payment.
• We send the exact address of the training venue by email before the training.
• You undertake to provide accurate details: your name, email address and, for an invoice, your company details.

4. Prices and Payment

• Training prices are stated on the website in euros. MB “Glaubic” is not registered for VAT, so no VAT is charged and the stated prices are final.
• Payment is made by card through Stripe’s secure payment system.
• On request, we issue an invoice based on the company details provided and send it by email within 3 business days.

5. Gift Coupons

• We send the coupon (a PDF and a link) to the buyer by email immediately after payment. You hand the coupon to the recipient yourself.
• The coupon is valid for 6 months from the payment date. The exact expiry date is stated on the coupon; the coupon is valid up to and including that date.
• The coupon can be redeemed for the training stated on it. The recipient writes to [email protected] or calls +370 624 69115, quotes the coupon number (GLB-…) and chooses an available training date. If you selected a date when buying, it is stated on the coupon.
• One coupon is for one participant. A bundle coupon covers both sessions of the bundle.
• If we cannot offer a place in the training stated on the coupon during its validity period, we extend the coupon or, at the buyer’s choice, refund the payment.
• The coupon cannot be exchanged for cash, except under the right of withdrawal in clause 6.2 and where we cannot offer a place. An unused coupon expires at the end of its validity period. If you could not use the coupon because of illness or for another important reason, please write to us: we may extend it.

6. Cancellation, Rescheduling, Refunds and Right of Withdrawal

6.1. Training on a specific date

The 14-day right of withdrawal does not apply to a registration for training that takes place on a specific date. These are services related to leisure activities for which the contract provides a specific date of performance (Article 16(l) of Directive 2011/83/EU and the corresponding provisions of the Civil Code of the Republic of Lithuania). This exception also applies to a gift coupon bought with a specific training date. The cancellation rules in clause 6.3 apply to such a registration.

6.2. Gift coupon without a date, bundle and training bought without a date: 14-day right of withdrawal

You may withdraw from the purchase of a gift coupon bought without a training date, a bundle, or training bought without a date (“Buy now, we will arrange the date”) within 14 days of the payment date without giving any reason, provided that the coupon has not been used and you have not yet attended any training. If one bundle session has already taken place, the 14-day right of withdrawal no longer applies, and the cancellation rules in clause 6.3 apply to the remaining session. After the 14-day period, the cancellation rules in clause 6.3 apply to cancelling or changing the agreed training date. To withdraw, write to [email protected]; you may use the form below, but you do not have to.

6.3. Cancellation by you

Please notify us of a cancellation or date change by email at [email protected]. The period is counted in calendar days before the training day, in Lithuanian time: for example, for training on the 20th, we must receive your notice no later than 23:59 on the 13th.

• If you notify us 7 or more days before the training, at your choice we refund the full amount or move your registration to another date.
• If you notify us less than 7 days before the training, we move your registration to another date or issue a coupon of the same value, valid for 6 months from issue. In this case the amount paid is not refunded.
• For a bundle, the period is counted separately for each session. The amount for one session is calculated by dividing the bundle price in proportion to the prices of the individual trainings.
• If the registration was paid with a gift coupon and you cancel 7 or more days before the training, the coupon becomes valid again until the date stated on it; if less than 7 days before, the registration can be moved to another date within the coupon’s validity period. In these cases the coupon value is not paid out in cash.

6.4. Another participant

If you cannot attend, you may send another person in your place. Please let us know by email in advance and give the new participant’s name and email address.

6.5. Cancellation by us

If we cancel or reschedule the training for any reason (for example, the trainer’s illness), we will notify you by email as soon as possible. At your choice, we offer another date or refund the full amount.

6.6. Refunds

We refund the buyer using the same payment method that was used for the payment, no later than 14 days after we receive your notice or after we notify you of a cancellation.

7. Intellectual Property

Training materials, texts, images, logos and other website content are protected by copyright and belong to MB “Glaubic” or are used on lawful grounds. You may use the training materials for your own or your company’s internal purposes. Without our written consent, you may not resell them, publish them or use them to train others. The solutions you create during the training (for example, AI agents, templates, documents) belong to you.

8. Participant Obligations

Participants must:

• use the services lawfully and without infringing the rights of third parties;
• not share the training materials or links to them with people outside their organisation;
• treat other participants and the trainers with respect.

9. Photos at the Training

We may take photos during the training. We publish photos in which you can be identified only with your consent. If you do not want to appear in photos, please tell the trainer. See section 7 of our Privacy Policy for more information.

10. Liability

The training provides practical knowledge and tools, but we do not guarantee specific business or financial results: these depend on how you apply what you learn. We are not responsible for the operation, availability or policy changes of third-party tools (for example, AI platforms). Our liability does not exceed the amount paid for the service, except for damage caused intentionally or through gross negligence, damage to life or health, and other cases where mandatory law does not allow liability to be limited. This clause does not limit consumers’ statutory rights.

11. Personal Data

We process personal data in accordance with our Privacy Policy.

12. Complaints and Disputes

These Terms are governed by the law of the Republic of Lithuania. If you have a complaint, please write to us first at [email protected]: we will reply within 14 days. If you are not satisfied with our reply, a consumer may, within 1 year of contacting us, apply to the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba, Vilniaus g. 25, Vilnius, vvtat.lt (opens in a new window)), including through the electronic consumer dispute resolution system e-vartotojas.lt (opens in a new window), or to a court of the Republic of Lithuania.

13. Language, Versions and Changes

These Terms are published in Lithuanian and English. In case of any discrepancy, the Lithuanian version prevails. We may update these Terms; the current version and its date are always published on this page. An order is governed by the Terms in force at the time of payment. We will send previous versions of the Terms on request.

14. Contact

For any questions about the services or these Terms:
Email: [email protected]
Phone: +370 624 69115